Emerald Excavating: A New England Gem
by Mark Scheer
James and Ingeborg Kelleher both came to the United States in 1965-he from Ireland, she from Germany, both looking for the promise of opportunity that this country has been so famous for offering most anyone willing to work hard and invest in their communities. Upon first arriving, Ingeborg knew very little English, and neither showed up with a firm or clearly defined path. But through much perseverance, and a little fate, they met when they were both living in Florida, and soon moved to New England in pursuit of a fresh start. They ended up, somewhat fittingly, in Plymouth, Massachusetts, where James stumbled upon an opportunity to acquire a bulldozer. “It was a very casual kind of beginning,” explained James' son Rory. “There wasn't really a clear point where he set out to do this. He just got his hands on a bulldozer and said 'let's make a go of it!'” But his gritty ingenuity and single-minded persistence quickly caught on, and it was obvious that a more established business could exist on the potential. “As more work came his way, my dad ended up employing several nephews and got a few contracts with some builders and that was enough of a catalyst to give the company some legs-a couple accounts and some good honest workers.” Emerald Excavating was officially founded by James and Ingeborg about 30 years ago now, and as equal partners in the company, they are proud to be a Certified Women Business Enterprise. Like most children in a family business, Rory and his brother Sheamus were always involved in the company in some fashion while growing up, but after high school, they left home to attend college. For Rory, that was a BS in civil engineering from Worcester Poly Tech, then an MS in geotechnical engineering and an MBA, both from Georgia Tech. Sheamus also pursued civil engineering, earning a BS from WPI and an MS from Georgia Tech, as well as obtaining his Professional Engineer license. They both ended up in Atlanta after college, and early in the decade, returned home together to become involved with Emerald Excavating full time. Their respective talents and responsibilities are complementary. “If you had to define a title for us, I imagine I would be the business manager,” Rory said after a brief thought. “Sheamus is more of the operations manager.” The capabilities of Emerald Excavating have evolved dramatically since James first tried to shop around his bulldozer services back in the early 1970s, but the primary bread-and-butter focus of the business remains site-preparation work, although heavily leaning towards the large-scale residential side. “Our company diverged in two major phases,” Rory explained. “The company grew to a pretty decent size doing just strictly residential work; mostly for a homeowner or small builder. We were a very healthy company doing that.” As a result, Emerald Excavating brought in a project manager in the mid 1990s to start doing more commercial work. “That was really the first spark of change down the path we are currently on,” continued Rory. “Then when Sheamus and I came on board at the turn of the decade, we reorganized again and sought to take on the larger-scale clientele as well.” They accomplished their goal with a strong focus on technology and automation, streamlining operations. “Through the use of technology…GPS, equipment automation, etc., we really strived to make more with less.” Emerald Excavating has now become a complete turn-key site preparing company, able to offer a general contractor the full package of services required to take a piece of real estate from undeveloped to ready-to-build. “The majority of our business is still in residential subdivisions, but with a large-scale focus,” Rory explained. “And we offer our clients a complete suite of services, from the initial clearing of the land, to the road work and site grading, utility work, drainage, everything; even surveying.” While a few of those tasks are subcontracted out by Emerald, they perform the vast majority themselves, and have positioned themselves as a low-hassle choice for general contractors looking to develop a large area of real estate. For commercial contractors, that can include concrete work as well. “We can also provide any vertical form work for our clients; foundations, retaining walls, footings. We acquired a form company in the early 1980s so we could expand our capabilities for our clients,” continued Rory. Making the choice to work with Emerald Excavating easy, they have positioned the company as a very competitive option for a general contractor. “We want our clients to be able to hire us, then simply walk away until the site is ready for steel or framing,” Rory added. “GC's have enough to worry about in any large-scale project, so if we can take away a chunk of pressure from them, that makes us more competitive.” As Emerald has expanded their capabilities, and incorporated technology and automation to make their operations more efficient, the next major area of focus for improvement is in material processing. Clearing land, especially on the scale to which Emerald does, generates an enormous amount of green-waste material, not to mention the excess dirt and rock that can be pushed up during grading work. The industry as a whole has come to recognize that simply landfilling the majority of this material is wasteful at best, and in New England, that is just not an option. Recycling and reprocessing is certainly not a new concept, and it is more or less an expectation that material generated during the site preparation stage will be reemployed in some manner. But the trend in the industry now is for the excavation companies themselves to manage, and ultimately take advantage of, this recycling trend. The Kelleher's recognized those benefits, and in early 2006, looked for equipment options to help assist in that effort to internalize the material processing tasks. “We looked at a number of machines in hopes of improving our screening and material handling demand, and in the end none could outperform the Keestrack tracked screen,” Rory admitted. “We worked with Paul Mullan at Screenmasters, and the features and capabilities he demonstrated on the Keestrack screen were extremely well-fit to our particular needs.” The Keestrack screen is a trackable, vibrating inclined-deck machine that functions by feeding material in a hopper, where it is moved into a feeding mechanism before being sent across the screen deck. This load control feature ensures that the screen is never overloaded so the finished products are clean and precise. The hopper design is heavy-steel, rather than a standard belt, to increase durability and allow the machine to be employed in applications that involve heavier, more potentially damaging materials. The results seen by Emerald have more than surprised Rory. “It is pretty much a given that continuous hopper maintenance is part of owning a screen, but we have been working this [machine] hard since April, and we have not yet done a thing since we got it. It's unbelievable,” he said emphatically. Prior to the Keestrack, Emerald, like many site-work companies, simply stumped the land and pushed the material into stockpiles throughout the site where it could be hauled out. When reviewing equipment options, mobility was an important factor. “If you move all the material into a central stockpile, it quickly gets compressed and ultimately difficult to dig into and can be quite cumbersome, especially for a large-size pile,” explained Rory. “But because the Keestrack is such a highly mobile machine, we have been able to completely change our approach to the way we process raw materials.” Now, rather than pushing material into one or a few large stockpiles, Emerald often clears the land directly into long windrows. “By stripping into windrows, we can follow right behind with the Keestrack screening plant, and track right along the windrow and directly export any finished product right out of the site,” Rory added. The Keestrack is able to produce three products in a single circuit, delivering a bulk tailing that Rory said is used as masonry stone: “Masons up here are constantly knocking on our doors for this stuff!”, a mid-screen product that can be variably sized depending on the screen installed, and the fines discharge which produces a good, high-quality loam. Heavy green waste, such as stumps and large limbs, are typically pre-separated and sold as raw material to outside mulch producers or as landscape materials. Another benefit Emerald has appreciated is the tremendous automation built into the set-up and take down of the Keestrack screen. In addition to the ease of mobility on site when operating, the easy transport mobility has been an enormous time-saving feature for them. “The Keestrack can go from screening to the back of a low-bed truck in about 40 minutes,” explained Rory. “And back again just as quickly. Nothing that performs like this machine can come close. You just push a few buttons and the hydraulics all kick in and the whole thing just folds right up.” Since expanding to provide the capability of performing complete, turnkey site preparation services, Emerald Excavating has taken on some long-term projects that can continue for anywhere from two to six months on commercial jobs, to years on large 100-plus house residential developments. “In the large residential subdivisions, if you get a real big one you are in it for the long haul,” admitted Rory. But despite their big-time abilities, continuing to provide the same, personal and dependable service on a small scale has never been abandoned. “We still have a dedicated crew to do the smaller, homeowner jobs that only take a day or two to complete,” Rory continued. “That's where this company started, and we have not become a different company, only a more capable one. Remaining connected to the personal level and integrity of every project is what we were built on, and that has not changed.” As Emerald Excavating moves forward, they still see tremendous opportunity to further capitalize on increase material processing and handling. “The biggest area where we need to remain focused is still in material processing. That is our biggest area for growth potential.” With a crew of 50-60 people, and a loyal customer base that can bring opportunities from an hour away or further, the maturity of Emerald Excavating has allowed them to focus on building the most efficient and effective processes for doing a project quickly and dependably. Adding better material processing capabilities, greatly advanced by their recent acquisition of the Keestrack screen, will only make this business even more competitive for years to come.